West Chester Mechanical’s Service team considers you, our Customer, a partner in the protection of your capital investment in HVACR and plumbing, and in the service of providing a safe and comfortable working environment for you. WCM values Customer’s input and will always look for proactive ways to improve operations.
PREDICTIVE MAINTENANCE PLAN
West Chester Mechanical’s Service team considers you our Customer a partner in the protection of your capital investment in HVACR and plumbing, and in the service of providing a safe and comfortable working environment for you. WCM values Customer’s input and will always look for proactive ways to improve operations.
THE HIGHEST LEVEL OF SERVICE STANDARDS...
and preferred status will be provided to our Agreement Partners. WCM will schedule service according to the specific equipment guidelines and Customer’s preferences. Tasking is based on manufacturers' recommendations, industry standards, application, run time, and the experience of both the WCM and you our Partner.
on all equipment will be customized and outlined with our customer partner. WCM is in the business to detect, and correct, most potential failures before they become urgent, and prior to emergency shutdowns. WCM’s predictive services include but are not limited to: condenser cleaning, vibration analysis, oil analysis, eddy current tube analysis, etc. as specified in the tasking section. A detailed set of specific tasking guidelines is utilized at the prescribed intervals, and in combination with the mechanic’s breadth of experience in servicing your equipment.
Trained and skilled technicians will perform the work required under this partnership. Experienced mechanics, utilizing advanced service procedures, and state-of-the-art service instrumentation will professionally perform all work. Ongoing training is given to WCM’s personnel to assure maximum service performance across all industry systems.
SERVICE WORK DOCUMENTS
Service work documents and Equipment Log Forms are used to update the Customer on equipment status, and to ensure consistent communication. Electronic written service performance reports are provided after each visit. These service performance reports shall describe the work performed, list any problems found, and follow up recommendations.
ENVIRONMENTAL HEALTH AND SAFETY
WCM is committed to compliance with environmental and governmental regulations, while working to maintain a safe and healthful environment for employees and customer work places. Refrigerants, oil, and chemical handling/management is an ongoing service endeavor. This service includes all labor, instrumentation and equipment required to detect and locate leaks, recovery of refrigerants, recycling of the refrigerant, and all material disposals.